Overview
Our client has been a leading business systems solution provider for the Insurance Industry, providing software application development, cloud strategies, and end-to-end IT services.
About the role
The main focus of this role is providing Level 1 and Level 2 technical support to thei customers as well as participating in IT infrastructure projects. Your attitude, attention to detail, customer focus and communication skills are paramount for this role.
Responsibilities:
- Build and optimise servers.
- Find ways to do things better and automate day to day tasks. Work in a team to resolve incidents and requests from customers in a timely manner.
- Manage maintenance tasks.
- Respond to system alerts, prioritising and resolving incidents to restore service.
- If called upon, jump in to help others out where required.
Skills & Experience Networking
- Networking/infrastructure skills (TCP/IP, DNS, DHCP). Experience with building, configuration and troubleshooting Cisco switches
- Experience with Layer 2 and 3 HP and Cisco switches. Experience building and troubleshooting Cisco/Palo Alto firewalls Practical knowledge of DSL and wireless technologies. Understanding of NBN transition process.
- Build, configure, troubleshoot Azure VPN gateways
- Cisco certification a must
Cloud/Server/Virtualization
- Build, configure, troubleshoot Azure tenant and VM’s Experience with Administration of Microsoft Windows Server 2008-2016
- Experience with Administration of Exchange Servers 2007-2013 Administration of Windows Active Directory.
- Knowledge of virtualization at an administration level, VMware, Hyper-V
- Exposure to troubleshooting server and Windows domain environments.
This is a great company with great career opportunities.
